Erie County, NY Permit Office (scouting mission) 29 March 2018

[Deplorable Me]

I hit the office about noon today to add a handgun and have my son's permit updated. Multiple admin transactions. The lady processing the plastic cards was on a mission cranking them out (flawlessly). Gave the clerk a roll of dollar bills, she laughed; they always need change. About 12 customers in the office, 4 women. Two of those women, new permits. 15 minutes tops. Made it back to the car before the rain.

On Good Friday (tomorrow) the Elma satellite office will be closed. Open Friday's only (next Friday), that office processes plastic cards only.

 

[Depick]

I agree the customer service there is great it usually takes longer to park and walk there.

 

[VietnamEraVet]

I would also agree that the walk up service in the office is very good, and the fact that they turn around add / drop amendments immediately (unlike certain other NY counties near NYC) is great.

Now, if they would just fix the process that is currently taking close to 18 months to apply for a permit...

 

[GOPerfect]

I look forward to going there, not just to add more guns, but the people. I always bring them muffins or donuts. (Not that they need them)

 

[mob732]

Having to go downtown and parking is the worst part. Never had any issues with the permit department.

 

[Catskillkid]

Lucky blokes you all are. I have to schedule appointments to make additions to mine. Usually two, one to drop off paperwork, wait a week for the judge, and then another pick up paperwork for the shop. A real PIA if you ask me. Having said that, the folks running the permit desk are usually very nice and one of them is a real gun guy and loves to talk about the purchases you made.