Send them an email.I get a recording that says their short staffed cuz of the covid shut down. Oh, and thanks for the loyalty to the brand. So I 'guess' one is suppose to keep calling and calling until the short staff graces you with an ear?
EFEM!
Robin
Mine is probably old school Tog, the end is not removable. Probably swedged in.Amazon.com : RCBS Primer Plug/Sleeve/Spring SM : Gunsmithing Tools And Accessories : Sports & Outdoors
Amazon.com : RCBS Primer Plug/Sleeve/Spring SM : Gunsmithing Tools And Accessories : Sports & Outdoorswww.amazon.com