Do not buy ScalarWorks scope mounts

[Podmonkey]

They are garbage!

Apparently I am late to the party with this revelation but here it is anyways.
The problem is that the hinges fail.
These are very expensive mounts too, $400 or so! I am replacing it with a mount from Midwest Industries.

 

[kev74]

I pity their customer service people tomorrow morning.

That sucks!

 

[GOYABEAN]

I pity their customer service people tomorrow morning.

That sucks!

Sold in America probably made in you know the thing?

 

[FP1201]

Sold in America probably made in you know the thing?

Chineasium...doesn't look like a system I'd buy

 

[Uzi]

I pity their customer service people tomorrow morning.

That sucks!

"oKaY sIR, diD yOu mAkE sUrE tO tOrQuE oNlY tO 20 iNcH pOuNdS?"

 

[FP1201]

"oKaY sIR, diD yOu mAkE sUrE tO tOrQuE oNlY tO 20 iNcH pOuNdS?"

fifteen inch on the rings, twenty on the bases,,,that shit is cast from a poor alloy, but yea, I get your point.

 

[Uzi]

fifteen inch on the rings, twenty on the bases,,,that shit is cast from a poor alloy, but yea, I get your point.

Isn't that a leap mount though? Is says on their website they're all machined from billet 7075-T6 aluminum. I couldn't imagine spending $400 on a cast aluminum mount.

 

[4WHLDRFTN]

Yeah That’s not T6 7075. If it was over tightened, the screw would’ve broke first.

that looks MIM

 

[FP1201]

Isn't that a leap mount though? Is says on their website they're all machined from billet 7075-T6 aluminum. I couldn't imagine spending $400 on a cast aluminum mount.

looking at the picture of the broken pieces, it looks more like a casting than a machined part...could be wrong, especially given my eyesight.

 

[Podmonkey]

American product made in America from American materials. Material is 7075 aluminum which is not indestructible, the hinges are just too thin. Manufacturer torque spec is 21 in/lbs which I ensured with my torque driver.
This mount cost $399!!
It's replacement is half that but with a traditional ring design I am sure will serve just fine.

 

[4WHLDRFTN]

It’s all over the web. These break.

 

[kev74]

7075 is a TOUGH alloy. I've broken many sets of cutters trying to get through 7075 cable.

Supposedly these mounts are machined, not cast.

The thickness of the casting at the hinge looks like it should have held up. 20 inch pounds on those screws should only be making 100-150 lbs of force.

Either they're using bad alloy, the part is getting too hot when they machine it, or they're screwing up the heat treatment.

I'd bet they're getting too aggressive with their machining and are cooking the aluminum.

Not that it matters. Get a refund and move on.

 

[Saltwater60]

7075 is a TOUGH alloy. I've broken many sets of cutters trying to get through 7075 cable.

Supposedly these mounts are machined, not cast.

The thickness of the casting at the hinge looks like it should have held up. 20 inch pounds on those screws should only be making 100-150 lbs of force.

Either they're using bad alloy, the part is getting too hot when they machine it, or they're screwing up the heat treatment.

I'd bet they're getting too aggressive with their machining and are cooking the aluminum.

Not that it matters. Get a refund and move on.

Please surrender your mount and Ben Abbott is here to tell you why? I agree with your assessment on why the materials failed. Cool a design and probably easier to install with the flip over hinged design but really?

 

[togmaster]

Please record the call to CS.

 

[Podmonkey]

I bought this mount years ago, the receipt is long gone, I'm not even 100% sure where I got it from, trying to get any kind of refund seems pointless now. I'm just moving on here.

 

[FRANKIE]

Went looking about that issue. $400 is to much to loose. This was very common with that mount.
On AR-15.com this was the form to be filled out sent to him by the company.


Posted: 12/13/2021 11:32:49 AM EDT
[#10]
I received word from Scalarworks promptly this morning. They are going to make the situation right. Have to give it to them for customer service.

Here is the reply:

“Thanks for writing us, I'm sorry to hear that. We have seen this only when they are over torqued, I'm going to send you a UPS Return label. Once we get it back I will send you a replacement ASAP and I can see what happen with this mount.

“Can you please send me the following information,
Name
Address
email
phone#
SKU/SN# (Located on the bottom of the mount.
Model Torque driver used
Please attach photo of the defective mount
Best regards”

Definitely contact them. Find the time. It’s your hard earned money.

 

[Podmonkey]

Went looking about that issue. $400 is to much to loose. This was very common with that mount.
On AR-15.com this was the form to be filled out sent to him by the company.


Posted: 12/13/2021 11:32:49 AM EDT
[#10]
I received word from Scalarworks promptly this morning. They are going to make the situation right. Have to give it to them for customer service.

Here is the reply:

“Thanks for writing us, I'm sorry to hear that. We have seen this only when they are over torqued, I'm going to send you a UPS Return label. Once we get it back I will send you a replacement ASAP and I can see what happen with this mount.

“Can you please send me the following information,
Name
Address
email
phone#
SKU/SN# (Located on the bottom of the mount.
Model Torque driver used
Please attach photo of the defective mount
Best regards”

Definitely contact them. Find the time. It’s your hard earned money.

I don't want a replacement mount, nor do I have time to be gaslit about improper torque. It's a bad design, I don't want it on my rifle. I never liked the rail attachment method either.